21 - 22 May, 2019 | Melbourne

Michael Phillipou


Co-founder and CEO
Lodex


7:00 AM Open Banking in Action: Investigating the Benefits of Open APIs and Screen Scraping in Developing Better Customer Experiences and Personalised Products

Open banking will create numerous opportunities to improve your customer experience through personalisation and holistic financial advice. Fintechs such as Lodex have been tapping into the added functionality that Open Banking will provide for a few years now. This has been enabled by screen scrapping technology. This session will explore how you can add to your suite of services and deliver personalised experiences by leveraging third party data – through open APIs and screen scraping. It will also explore social scoring and other functionalities that allow for a more seamless experience.

Learning Objectives:

  • Leveraging third party data to create a holistic customer view
  • Identifying gaps in their existing experience and tapping into open APIs/screen scrapping for greater personalisation
  • Evaluating the pros and cons of social scoring
  • Investigating its impact on delivering a seamless customer experience

2:10 PM Unlocking the Benefits of Open Banking: Social Scoring and Predicting Consumer Behavior

Open APIs will take social scoring to new heights. As an alternative to credit scoring, it will provide a more holistic view of customers and their behavior. The question is, will it replace credit scoring? And what are the implications of privacy and security.

  • Evaluating the pros and cons of social scoring
  • Investigating its impact on delivering a seamless customer experience


Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda