21 - 22 May, 2019 | Melbourne

Conference Day One: Tuesday, 30th October 2018


9:10 am - 9:20 am Opening Remarks from the Chair

Marcus Cann - CIO, MOGO Plus

Marcus Cann


9:20 am - 10:00 am Creating Data Standards to Support a Competitive, Innovative Banking Sector: What’s Happening Now and What the Future Holds

Andrew Stevens is the interim Chair of the Data Standards Body, tasked with overseeing the development of API standards to make open banking a reality. The banking sector is just one sector in scope of the Australian government’s Consumer Data Right regime, with energy and telecommunications to follow. Over the next 12 months, Stevens will be guiding the Data Standards Body to develop API standards enabling customers to provide trusted organisations with access to their banking data in secure and customer-friendly ways. The ambition? Fostering an open, innovative banking experience for customers making informed choices. Stevens will reflect on what’s happening now, what should feel different, what challenges and risks the Data Standards Body is thinking about, and the timeline the Data Standards Body is working to.

10:00 am - 10:30 am Open Banking: Get ready for not much to happen

Simon Pelletier - Partner, Deloitte

·         While the picture often presented of an open banking world is one radically transformed - the reality will not see a progressive shift in customer behaviour or competition in banking
·         Open Banking will be the genesis of new capabilities that may enable new business models but there is no catalyst for change
·         A significant disruption will require the proliferation of participants, the enablement of a trusting and active consumer base and hitherto not conceived of value propositions
·         But there are use cases that are valuable to existing business models
·         And, most importantly, an opportunity to transform towards a more data and digitally enabled operating model
·         The question is what capabilities does the industry build today to make the most of the new regulation, minimise downside and ultimately be ready when tectonic shifts do take place

Simon Pelletier


10:00 am - 10:40 am Uncovering the Consumer Data Right: Planning for the rules that will Determine Accreditation, Authentication and Participation in the Open Data Regime

Bruce Cooper - General Manager, Consumer Data Right Branch, ACCC
The ACCC has been concurrently working on the rules and accreditation scheme that will govern the implementation of the data right regime. This session will explore the impact of these regulations on banks and financial institutions as they plan for the open banking regime.

  • Identifying the required functionality for the Consumer Data Right
  • Understanding the accreditation criteria and processes for data recipients
  • Discussing the compliance and enforcement policy

Bruce Cooper

General Manager, Consumer Data Right Branch

10:40 am - 11:10 am Speed Networking

11:10 am - 11:40 am MORNING TEA

11:40 am - 12:20 pm CASE STUDY: Gearing up for the Open Banking Regime: Setting up APIs, Micro service Infrastructure and Data Management

Eduardo Martinez Barrios - Open Banking Product Head, Santander UK (International)
Bank Santander is the largest bank in Europe and one of the first banks to open up their APIs as part of the UK’s Open Banking implementation. As a big bank steeped with legacy systems and used to a certain way of working, gearing up for open banking was no mean feat. The past few months have been challenging as they have had to navigate aging core banking systems and fundamental shift the way they operate as a bank. This session will investigate the journey from the point of view of the Product Head of Santander’s Open Banking Platform. He will also share the key wins, including the successes of building their API and micro services infrastructure, work streams and effective data management strategies.

  • Building your APIs and micro services infrastructure in preparation for the open banking regime
  • Addressing the two work streams of data management and account management
  • Exploring strategies for effective data management

Eduardo Martinez Barrios

Open Banking Product Head
Santander UK (International)

12:20 pm - 1:00 pm PANEL DISCUSSION: Defining your Business Model for the Open Banking Regime: What is your Role in an Increasingly Democratized Financial Services Environment

Bill Kalpouzanis - Co-CEO and Co-founder, Lodex
Scott Wall - Chief Innovation Officer, BankVic
Craig Bacon - Head of Everyday Banking, AMP Bank
As the Open Banking Regime will transform the financial Services ecosystem, the banks will have to decide what path they will take – will you position yourself as a provider of services, data aggregator or as the owner of the entire customer experience. There are a number of criteria to consider and the banks will need to decide their strategy.

  • Assessing the pros and cons of being a service provider Vs. the owner of the entire customer experience
  • Discussing the key criteria to consider in the decision making process
  • Creating a blue print to adapt to your new role


Bill Kalpouzanis

Co-CEO and Co-founder


Scott Wall

Chief Innovation Officer


Craig Bacon

Head of Everyday Banking
AMP Bank

1:00 pm - 2:00 pm LUNCH

2:00 pm - 2:40 pm Leveraging Open Banking to Unlock a Brand New Customer Base and Grow Your Market Share

Open Banking Regimes have gained international support because they enable increased customer choice, tailored product offerings and grant customers more control over their data. Hear from an international leader who has effectively leveraged API platforms to create alternate digital banking products that drive customer acquisition.

  • Understand how APIs enable better customer experiences
  • Gain insights into how Open Banking is enabling new business models
  • Learn about the cultural shifts that will occur as a result of open data

2:40 pm - 3:20 pm Debunking the Myths of Open Banking and Discussing its Vast Consumer Benefits

Stuart Stoyan - Chair, Fintech Australia
The consumers will be the biggest winners in the open banking regime. By promoting competition in the financial services ecosystem, putting them in control of their own data and creating better more bespoke products and services. At the same time it there are a lot of unknowns, for those about to embark on the journey of opening up their APIs. This session will serve to debunk some of the biggest myths of open banking by discussing the following:

  • Strategies to develop bespoke , targeted products and services for your customers
  • The benefits of open APIs in building more in-depth customer insights
  • How do make the most of third party data

Stuart Stoyan

Fintech Australia

3:20 pm - 3:50 pm AFTERNOON TEA

3:50 pm - 4:30 pm Leveraging Open Data to Create a Personalised Wallet for Your Customers in a Bid to Build Retention

Having access to your customers’ data from third party products will give you a rare insight into their spending patterns and other lifestyle trends. The banks who will be successful are those who will retain their customers using a data wallet. There is a great opportunity to provide a one stop shop, financial management wallet. Not only will this provide your customer with detailed, consumable financial planning advice on things like rent, spending and saving. But can also enable a predictive view of the future. This session will discuss:

  • 101: setting up an intuitive interface for your wallet
  • Effectively linking it to your third party data
  • Designing your wallet to enable and reinforce smarter financial behaviour

4:30 pm - 5:10 pm Cross Industry Case Study: Lessons Learned from the New Payments Platform Regime - How Banks can Plan for a Smoother Transition to the Open Banking Regime

Adrian Lovney - CEO, New Payments Platform Australia
This session will reflect on the learnings from the New Payments Platform regime that was launched in 2016. This session will discuss:

  • Encouraging and enabling diverse and broad industry wide participation in the regime
  • Making sure you have the APIs in place to support this
  • Identifying the main pain points of open participation and developing strategies to overcome this

Adrian Lovney

New Payments Platform Australia

Champagne Interactive Group Discussions


5:10 pm - 5:50 pm Authentication and Biometrics in the Open Banking Regime


5:10 pm - 5:50 pm Building Data Aggregation Capability for your Customer Wallet


5:10 pm - 5:50 pm Data Security and Ensuring Customer Privacy and Protection in the Open Banking Regime


5:10 pm - 5:50 pm A-Z of Developing Open APIs for your Open Banking Platform

5:50 pm - 6:00 pm Closing remarks from the Chair

6:00 pm - 6:00 pm NETWORKING DRINKS